Why Choose Us?

Why Choose Us?

Home Help, Support & Companionship: A Different Way

Seniors Helping Seniors provide non-medical home care, support and companionship services for older people. Setting us apart is that our services are provided by seniors themselves. Like-minded people you can relate to, ensuring the entire process of seeking help and support is much more relaxed and reassuring. 

We love what we do at Seniors Helping Seniors and it is nice to know that we support people on both sides of the care equation. We offer home care and companionship for those needing help, while offering rewarding and flexible work for those who can help. We are committed to providing elderly people with all the non-medical assistance they need in order to maintain an independent lifestyle in their own home for as long as possible. Our social impact business tackles both elderly care and older age employment, aiming to make a difference to people’s lives. Seniors Helping Seniors is a unique home care service functioning exclusively with and for seniors.

 

We are a family-run business based in Balsall Common, Solihull. We have good carer capacity in Balsall Common, Kenilworth and Knowle. However, we operate our services across the Solihull, Warwick and Leamington Spa areas.  If you are seeking home help, support and companionship, please get in touch and we’ll do our best to help.

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We are a local family run business

This enables us to provide home care services in exactly the way we would wish for our own parents / family. This core principle drives everything we do, ensuring exceptional quality of service. We haven’t got so big that you simply become a name in a system. We know all our clients and care deeply about each one.

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High quality care

Our services are provided by like-minded, life-experienced, mature people. The one thing they all share is that they are caring, compassionate and kind. We often go above and beyond and never cut a visit short. Seniors Helping Seniors isn’t just a tagline, it genuinely works!

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A range of non-medical support and help

Everyone is different and that is why we offer a range of services to suit each client’s needs. The fact we don’t do complex care or personal care, typically means we have more time to focus on you and your well-being. Our services aren’t rushed and our visits are enjoyed. Not everyone needs personal care and can live independently for many years with the kind of help we offer. If and when the time does come for personal / nursing care, we are happy to work alongside other providers, maintaining continuity.

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Same person(s) care

The best outcomes are founded on trust, rapport and familiarity. We know that, as it is what our clients tell us. That is why you will get the same person visiting each time, or if you are taking multiple visits each week, we will put a small team in place of two to three people. We will never send an unknown carer to you, simply to fill a visit.

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Minimum visit time of 1hr

Quality care is not a case of box ticking and rushing to the next client. Sadly, it is common place in the sector. At Seniors Helping Seniors, we believe 1hr is the minimum required to do tasks properly, but also ensure companionship is allowed to form. Many clients start with a 1hr visit, but are happy to increase once they see the benefits of regular, friendly help.

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No rigid contracts

You are not tied into any contracts. Flexibility to evolve your care plan and needs always rests with you. Need to increase hours or visits? Just let us know. Have a prior engagement meaning you need to cancel a visit? Just let us know. All we ask is sufficient notice. This is help, but on your terms.

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Reliability

We turn up when we say we will. It is important to us as a business, but thankfully it is also very important to our carers. They take absolute pride in being reliable.

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Help from people that know how you feel

As the name suggests, our home help & companionship service is based upon seniors helping seniors. Our care team is typically made up of people in their late 40’s, through to their 70’s. They are amazing people that we are so proud to have working with us. They are able to relate more easily to you, share interests, concerns and build a trusting relationship.

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No uniforms

Our home care service is like getting a little help from friends. It is relaxed, discrete and comfortable. 

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A responsible employer

We genuinely care about everyone that works with us. We are a Living Wage Employer and champion a fair wage for the sector. We are also signed up to the Good Business Charter. It pretty much means we do things the right way. In a sector that is often dealt negative press, we want to show that high quality care is achieveable and has great benefits for both client and employee.

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Excellent testimonials

Ultimately, the judge of our service will always be the customer. Our customer reviews across the UK Seniors Helping Seniors offices speak for themselves. 

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Enquiry Form

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