Key Information

Seniors Helping Seniors Privacy Policy

We at Seniors Helping Seniors in-home services (“SHS”) truly appreciate your interest in learning more about us on our Website (the “Site”). We are very committed to ensuring your privacy and to protect any personal information “Personal Information” you disclose to us. To do that you need to understand how we collect and use this information.

Some of our web pages contain contact forms that ask our visitors to share Personal Information with us. Personal Information includes name, address, phone number and e-mail address. This Personal Information is used to respond to your interest in becoming a Client, Carer, and Franchise Partner or to answer general inquiries. This information may also be used to update you on any changes to our Site and information we think you’ll find valuable. We do not sell, share or transfer this information to third parties. You will only be contacted by one of our Franchise Partners or by someone from our Home Office depending on your location.

SHS uses “cookies” which are small pieces of information that are stored by your browser on your individual hard drive to enable you to more easily communicate and interact with our Site. Cookies are automatically accepted by most Web browsers, however you can change your browser to prevent the storage of cookies. Our cookies do not contain any personal identifying information and are not used to track individual users. Similar to most web sites, we use cookies to track the traffic level and the time of day most visitors access our site.

SHS will make every effort to keep the information on our Site up-to-date and accurate but we do not warrant the information. We also do not warrant that any function(s) of the Site will be uninterrupted and error-free and that the Site is free of viruses. SHS makes no warranties, either express or implied, concerning the content of our Site, including the accuracy, completeness, reliability or suitability.

For your convenience, SHS may offer links to other sites. If you visit one of these linked sites, you should review that organisation’s privacy policy and other policies. SHS is not responsible for the content or policies of other sites including those of Franchise Partners which are operated independently from SHS. We do not pass any information on to third parties, but we cannot protect information you provide directly to that site. We reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the Site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety. SHS also reserves the right to modify the terms of our Privacy Policy as needed. Therefore, it may be necessary for our visitors to check here periodically to review the information we collect and how we use this information. By using our Web site, you acknowledge that you understand and agree to assume these risks.

If you have any questions regarding our Privacy Policy or elect to Opt-Out from receiving communications from SHS, please contact us at or write to us at: Seniors Helping Seniors (Solihull & Warwick) Ltd, 162 Kenilworth Road, Balsall Common, CV7 7EW.

Please make sure to include your name, e-mail address and phone number.

Enquiry Form

Please fill in the form below and a member of our Team will get in touch as soon as possible.